Terms of service


Effective Date: June 26, 2025
Last Updated: June 26, 2025

 

1. ACCEPTANCE OF TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you and Nutribal, LLC ("Nutribal," "we," "us," or "our"), a Wyoming limited liability company. By accessing or using our website (nutribal.com), purchasing our products, or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use our website or services. These Terms apply to all users, including browsers, customers, affiliate program participants, and other contributors of content.

2. COMPANY INFORMATION

Nutribal, LLC is a Wyoming limited liability company specializing in dietary supplements and nutritional products. Our business address is:

Nutribal, LLC
30 N Gould St, Ste R
Sheridan, Wyoming 82801
United States

3. ELIGIBILITY AND AGE REQUIREMENTS

You must be at least 18 years old to use our services or purchase our products. By using our website, you represent and warrant that:

  • You are at least 18 years of age

  • You have the legal capacity to enter into this agreement

  • You will use our services in compliance with these Terms and applicable laws

  • All information you provide is accurate and complete

If you are allowing a minor to use this website under your supervision, you accept full responsibility for their use and compliance with these Terms.

4. FDA SUPPLEMENT DISCLAIMERS AND HEALTH CLAIMS

Important Health Information: The dietary supplements and nutritional products sold on this website are intended for healthy adults and are not intended for use by minors, pregnant or nursing women, or individuals with medical conditions without consulting a healthcare professional.

FDA Required Disclaimers

Structure/Function Claims: Any statements regarding our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Individual Results: Results may vary from person to person. No individual result should be seen as typical or guaranteed.

Professional Consultation: Before using any dietary supplement, consult with your healthcare provider, especially if you:

  • Have a medical condition or are taking medications

  • Are pregnant, nursing, or planning to become pregnant

  • Are under 18 years of age

  • Have known allergies or sensitivities to any ingredients

Adverse Event Reporting

If you experience any adverse effects from our products, discontinue use immediately and consult your healthcare provider. You may also report adverse events to us at support@nutribal.com or to the FDA at www.fda.gov/medwatch.

5. PRODUCTS AND SERVICES

Product Availability

Products displayed on our website are available while supplies last. We reserve the right to:

  • Limit quantities available for purchase

  • Discontinue any product at any time

  • Refuse or cancel orders in our sole discretion

  • Modify product formulations or packaging

Product Information Accuracy

We strive to provide accurate product information, but we do not warrant that:

  • Product descriptions or images are error-free

  • Colors displayed will exactly match actual products

  • Products will meet your specific expectations

  • All product information is complete or current

Pricing

All prices are subject to change without notice. We reserve the right to:

  • Modify prices at any time

  • Correct pricing errors, even after orders are placed

  • Cancel orders with incorrect pricing

  • Offer promotional pricing for limited periods


6. ACCOUNT TERMS AND RESPONSIBILITIES

Account Creation

To purchase products or access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain and update your account information

  • Keep your login credentials secure and confidential

  • Accept responsibility for all activities under your account

Account Security

You are responsible for maintaining the security of your account and password. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

7. SUBSCRIPTION SERVICES AND AUTO-RENEWAL

Subscription Terms

If you subscribe to recurring deliveries or services, the following terms apply:

  • Auto-Renewal: Your subscription will automatically renew at the specified interval unless cancelled

  • Billing: Your payment method will be charged automatically for each renewal period

  • Pricing: Subscription prices may change with 30 days' notice

  • Modifications: You may modify or cancel your subscription at any time through your account

Cancellation Rights

California Residents: In compliance with California law, you have the right to cancel any subscription service. You may cancel online through your account, by email to support@nutribal.com, or by calling customer service.

Cancellation Process:

  • Log into your account and select "Manage Subscriptions"

  • Click "Cancel" next to the subscription you wish to cancel

  • Cancellation takes effect after your current billing cycle

  • You will receive email confirmation of cancellation


8. SHIPPING AND FULFILLMENT

Fulfillment Locations

Our products are fulfilled from multiple locations to ensure fast delivery and product availability:

Domestic Fulfillment: Products shipped from our US facilities typically arrive within 3-7 business days.

International Fulfillment: Some products ship from international partners and suppliers. These shipments:

  • May take 10-21 business days for delivery

  • Are clearly marked with country of origin as required by law

  • May be subject to customs processing delays

  • Meet the same quality standards as US operations

Shipping Responsibilities

We are not responsible for:

  • Delays caused by customs, weather, or carrier issues

  • Additional fees such as customs duties or taxes

  • Packages marked as delivered by the carrier

  • Incorrect shipping addresses provided by customers


9. PROHIBITED USES

You agree not to use our website or services for any of the following prohibited activities:

  • Violating any laws, regulations, or these Terms

  • Engaging in fraudulent or deceptive practices

  • Infringing on intellectual property rights

  • Transmitting harmful code, viruses, or malware

  • Collecting personal information without authorization

  • Interfering with website security or functionality

  • Impersonating Nutribal or other users

  • Using automated systems to access our website without permission

  • Reselling products without authorization

  • Making false or misleading health claims about our products


10. INTELLECTUAL PROPERTY RIGHTS

Our Content

All content on our website, including text, graphics, logos, images, and software, is owned by Nutribal or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

Your Content

By submitting content to our website (such as reviews, comments, or testimonials), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content for business purposes.

Trademark Rights

NUTRIBAL and related marks are trademarks of Nutribal, LLC. You may not use our trademarks without express written permission.


11. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in our Privacy Policy.


12. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

IN NO EVENT SHALL NUTRIBAL, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES

  • ANY LOSS OF PROFITS, REVENUE, DATA, OR USE

  • ANY DAMAGES EXCEEDING THE AMOUNT YOU PAID FOR PRODUCTS OR SERVICES

  • ANY DAMAGES ARISING FROM YOUR USE OF OUR PRODUCTS OR SERVICES

  • ANY DAMAGES CAUSED BY THIRD-PARTY ACTIONS OR PRODUCTS

Maximum Liability: Our total liability for any claim is limited to the amount you paid for the specific product or service giving rise to the claim.


13. DISCLAIMERS OF WARRANTIES

OUR WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING:

  • WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE

  • WARRANTIES THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE

  • WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF CONTENT

  • WARRANTIES THAT DEFECTS WILL BE CORRECTED


14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Nutribal and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms

  • Your violation of any law or third-party rights

  • Your use of our products or services

  • Content you submit through our services

  • Your negligent or wrongful conduct


15. DISPUTE RESOLUTION AND GOVERNING LAW

Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.

Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Wyoming, and you consent to the jurisdiction of such courts.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Limitation of Claims

Any claim or cause of action arising from your use of our services must be filed within one (1) year after the claim arose, or it will be forever barred.


16. TERMINATION

Termination Rights

We may suspend or terminate your access to our services at any time, with or without cause, with or without notice. You may terminate your account by contacting customer service.

Effect of Termination

Upon termination:

  • Your right to use our services ceases immediately

  • We may delete your account and related data

  • You remain liable for all amounts due

  • Provisions regarding limitation of liability, indemnification, and governing law survive


17. ACCESSIBILITY STATEMENT

Nutribal is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Accessibility Features

Our website includes:

  • Clear navigation and site structure

  • Alt text for images

  • Keyboard navigation support

  • Readable fonts and color contrast

Feedback and Assistance

If you experience accessibility barriers on our website, please contact us at support@nutribal.com. We will work to provide the information or functionality through alternative means.


18. UPDATES TO TERMS

We reserve the right to update these Terms at any time. We will notify you of material changes by:

  • Posting updated Terms on our website

  • Sending email notifications to registered users

  • Updating the "Last Updated" date

Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.


19. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.


20. PRODCUT RECOMMENDATION QUIZ

Our optional online product recommendation quiz is designed for educational and guidance purposes only. Results:

  • Are based on user-submitted answers and not reviewed by a licensed medical professional

  • Do not constitute medical advice or diagnosis

  • Should not be used as a substitute for consultation with a qualified healthcare provider

We recommend consulting your doctor before using any new supplement, especially if you have a medical condition or take medication.


21. LOYALTY & REWARDS PROGRAM

We offer a loyalty rewards program that provides eligible customers with promotional points, discounts, or exclusive offers based on their purchase history or participation. These programs:

  • Are subject to change or discontinuation at any time

  • Have no cash value unless otherwise specified

  • May have expiration dates, usage limits, or geographic restrictions

Points or rewards earned through purchases are not guaranteed and may be revoked in the event of fraud, misuse, or account closure.


22. OUR CHARITY IMPACT

We are proud to give back with every order. For each purchase made on our website, Nutribal contributes to the following impact initiatives:

  • 🌱 One tree planted

  • 🌊 Three plastic bottles removed from the ocean

  • 🍽️ One child fed

These initiatives are made possible through third-party nonprofit partners. While we strive to fulfill our mission with every order, contribution specifics may vary based on availability, seasonal partnerships, and logistics. Nutribal reserves the right to adjust or update the scope of these impact programs at any time without prior notice.


23. PROGRAMS & PROMOTSIONS SUBJECT TO CHANGE

All programs, promotions, offers, and charitable initiatives described in these Terms or on our website are offered at our sole discretion. We reserve the right to modify, pause, or discontinue any such program without prior notice.


24. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and Nutribal regarding our services and supersede all prior agreements and understandings.


25. CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Customer Service: support@nutribal.com

Legal Inquiries: legal@nutribal.com

Mailing Address:
Nutribal, LLC
30 N Gould St, Ste R
Sheridan, Wyoming 82801
United States


By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. 🤝